Assets with Alarms

The Assets with Alarms page shows all assets to which you have privileges and for which there are current alarms. The table shows the alarm with the highest severity for each asset with current alarms.

o Date - date and time the highest priority, unacknowledged alarm was generated (either by the Platform or by an asset); the date and time are formatted according to your User Preferences settings.

o Alarm Name - the highest priority, open alarms for this asset; if there are multiple alarms for an asset, the table shows only the highest severity, open alarms.

For alarms from Axeda® IDM Agents , the alarm name is "FaultGeneratedByAsset." To view the four components of the alarm, you need to display the Alarm Details window. To do this go to the Asset dashboard, and in the Alarms module, click the name of the alarm. If the alarm is not displayed in the module, click Current Alarms and when the Current Alarms page is displayed, click the name of the alarm.

o State - the current state of the alarm. The possible states for a current alarm are:

§ Escalated -- a user has changed the state of the alarm to "escalated"; the meaning of "escalated" is up to the individual companies using the Axeda® Connected Product Management Applications.

§ Acknowledged -- a user has changed the state of the alarm to "acknowledged", which can mean that the user has seen the alarm and is working on it.

o Type - type of alarm, such as HiHi or LoLo (for example, if the related data item reached a value range defined as HiHi).

o Severity - a numeric value assigned to this asset alarm, as configured for this alarm condition; this value can range from 0 to 1000 and provides a means for filtering the alarm display and for triggering other functionality (for example, rules that trigger based on alarm severity values).

o Last Contact - the date and time of the last data message sent from the asset.

Procedures from this page

From this page, you can access the Current Alarms page; update the state for all alarms on selected assets; add selected assets to your Watch list; and access the Asset dashboard where you can view the information and properties for an asset. Click the title of a procedure to display it; click the title again to hide the procedure:

To manage alarms for selected asset

1. For a specific asset, click Manage Alarms in the Actions column.

2. From the Current Alarms page, you can change the state for all alarms shown or for selected alarms, or do a search for historical alarms.

To update the state for all alarms for an asset

1. Select the check box for each asset for which you want to update the state of all alarms.

2. Select Update All Alarms for Checked Assets.

3. When prompted, select the state change you want to make.

4. In the text box, type a note about the change you are making.

5. Select Update to continue the operation. (If you select Cancel, the operation is cancelled.)

All alarms for all selected assets are updated to the selected state. If you selected to close all the alarms for the assets, the alarm entries for those assets are removed from the table.

To add assets to the Watch list

1. For an asset shown in the table, select the check box in the last column of the table. To add all assets shown to your Watch list, select the check box in the table header. This automatically selects all check boxes in that column. (You can unselect assets if you don't want to add them all to the Watch list.) Skip to step 3.

2. Repeat step 1 for each asset you want to add to your Watch list.

3. Click Add Checked to Watch List.

How to view asset information and properties

From the table, select the name of the asset.

The Asset dashboard appears with information and properties for that asset.

Tips

o Select an option from the Jump to list to see more information or actions for the asset. For example, click Available scripts to see a list of all scripts registered for this asset as well as the names of the script authors and descriptions of each script. The options in this list vary from asset to asset.

o The maximum number of rows supported for returning Platform search results for this type of table is defined in your user preferences, Items Per Page setting (Long table or Short table).

o Use $image\icon_refresh.gif$ (Refresh link) beside the table navigation tools to refresh the page with the latest Platform results. (Browser Refresh tools do not update the table.)