Understanding the Service Application and Dashboard icons

From the Browse for assets tree in thee Service home page, you can select different ways to display nested lists of systems, models, and assets; organizations, regions, and locations; asset groups and so on.

 organization associated with asset(s)

 region associated with location(s)

 location associated with organization for asset(s)

 system associated with asset(s)

 asset group for asset(s)

 model for asset(s)

 Axeda® Gateway for asset(s)

Assets missing or not

 asset, missing from Platform contact

 asset, currently online with Platform

asset, currently muted

Asset conditions ("Status" icons)

, , , and so forth

Asset Condition Indicators for asset conditions that are defined using the Asset Condition wizard. The indicator shown may apply to a particular asset or for assets within a level or group; if the latter, then the indicator may indicate that all assets in that group are in a favorable condition or that at least one asset is in an unfavorable condition.

Note:  When you click the Status field (in the section in the top, center of the Asset dashboard), the Platform displays a popup window that shows all the currently set asset conditions, in order of severity. The Status field shows the asset condition with the highest severity.

Analog data item

Digital data item

String data item

Standard tasks for each asset

Add asset to watch list

Edit this asset

E-mail asset information

Upgrade this asset; deploy a software package

Deploy a software package to this asset

Set ping (Execute action)

Set data item (Execute action)

Set or unset asset condition

Synchronize time (Execute action)

Restart (Execute action)

Upgrade (Execute action)

File Transfer (Execute action)

Create Maintenance item action

FTP actions

Case Management actions

Software management actions

Software package deployment (provisioning)

Software download

Software upload

script registered for asset

script waiting to run for asset

script running

 

Remote Terminal session to asset (for example, local Telnet)

Remote Application session to asset (for example, FTP server)

Remote Browser session to asset (for example, local WWW)

Remote Desktop session to asset

alarms with a current state of Started

alarms with a current state of Acknowledged

alarms with a current state of Escalated

alarms with a current state of Closed

alarms whose current disposition has been overridden (Manage Alarms link > Alarm Definitions page)

When redundant-gateways mode is the operating mode for the Platform, the Missing and Not-Missing icons appear in the Asset Connectivity module on the Asset dashboard of each managed asset to indicate the connectivity status between the managed asset and each of its managing Gateways and between each managing Gateway and the Axeda Platform. The module contains a row for each managing Gateway and two columns: one column shows the status of the connection between the managed asset and the Gateway and the other column shows the status of the connection between the Gateway and the Platform. The icons have the following meanings:

Connectivity state is "Asset Connected." For the Asset to Gateway connection, this icon indicates that the asset is "Online" ("not missing"). For the connection between a managing Gateway and the Platform, this icon indicates that the status is "Connected."

Connectivity state is "Asset Offline." For the Asset to Gateway connection, this icon indicates that the asset is "Offline." For the connection between a managing Gateway and the Platform this icon indicates that the status is "Disconnected."

uploaded file for asset

Audit log entry for asset

charts

displays

events

deployed package to this asset

maintenance items associated with the asset