Your privileges and capabilities within the applications are defined in Axeda® Administration by your Platform administrator. You can only view and operate those items for which you have privileges. For more information, refer to Security Overview for the Axeda® Applications.
You use the Axeda Service application to track, troubleshoot, and diagnose asset conditions and problems, to view real-time and historical data in displays and charts, and to perform immediate actions on specified assets (such as writing values to data or executing applications on an asset). Privileges to the various areas in the Axeda Service application are configured in the Administration application.
You use the Axeda Access application to create sessions through which Axeda Access Viewer can connect and operate Axeda Access Remote computers. This application also shows information for all sessions created and whether the sessions are actively shared, waiting to be connected, or otherwise. (For information about Remote Access Terminal and Application sessions, see the Axeda Service help.)
You use the Axeda Software Management application to upgrade software running on assets, run routine maintenance applications on assets, and retrieve files of logged data and alarms or project operation from assets. To do any of these tasks, you use the application to configure packages that contain conditions for deployment (dependencies) to assets and operations to perform on the assets (instructions). In the event that an error occurs while an Axeda Agent is performing the operations, you can specify additional instructions to recover from the error. This application contains tools for viewing the results of deployed packages and for viewing the files uploaded from assets.
You use the Axeda Usage application to track and analyze asset usage. This application contains tools for tracking how frequently an asset is used, the manner which an asset is used, how frequently specific operations of an asset are used, and so forth. You can use the Usage application analytic tool to help identify opportunities for business development or product improvement.
You use the Axeda Configuration application to configure and edit information for all intelligent assets connected to the Platform, and to add new assets to the Platform. Included in this application are business logic tools for configuring actions to perform on assets, or in the Platform, based on asset activity, and associated rules to evaluate.
Administrators can use the Axeda Administration application to manage users, user groups, Delegated Admin Units, asset groups, dynamic groups, data item groups, reports, and roles for the Platform, such as viewing security configurations for the Platform (including Delegated Admin Units, users, user groups, and asset groups), creating new user or asset groups, reports, remote access sessions, roles, and auditing asset and user operations and events. Only select administrative personnel should have access to this application.
Note: This release of Axeda Platform supports only a subset of the features of the Axeda® IDM Agents. For a description of the IDM Agent features supported in this release of the Axeda Platform, refer to Axeda® IDM Agents.
On all pages, you can
View the list of the last five assets you visited in the Applications (Recent Assets menu)
Go to the Home page for the Axeda Applications
Go to the home page for each application
Open the Applications in a new browser window (New Window).
Determine the name of the user currently logged in to the applications
View and acknowledge Web Alerts
Log out of the applications
Configure your user preferences for the applications
Access this Help information for the current page