Audit Log

see map of Service

The Audit Log page shows an auditing history of the actions performed on the related asset from the Axeda® Platform. You can use this information to help diagnose a problem; for example, to determine the actions that may have caused a problem or to track what troubleshooting actions may have been done on an asset. Actions shown in this log include all actions executed on the asset, all asset registrations, all changes to asset configurations, all rule overrides and actions that enable or disable rules, and so forth.

The following information is shown for each log entry:

o        Date - when the user action was logged to the Platform.

o        Category - Platform defined description of the logged action, including the following: Alarm Acknowledge, Data Export, Data Management, Asset Communication, File Transfer, Package Management, Remote Access, Rules Configuration, Scripting, System Configuration, Transport, and User Access.

Note: File transfers performed during a remote desktop session are logged under the "Remote Access" category, not the "File Transfer" category.

o        Description - any user defined description of the activity; this would be specified when the activity (action or event or note) was created.

o        User - name of the Applications user who executed the related action, if applicable; otherwise <blank> if detail is related to the asset itself.

o        Server - name of the server from which the command or action to the asset was initiated.

Procedure from this page

From this page, you can filter the audit log to show only audit activity that meets selected search criteria, as follows:

1.       Click Filters to show the filter boxes, if not already shown.

2.       To view all of the auditing history for the asset, click Filter without typing any search values. To narrow your search, do the following.

a.       In the box above the Category column, select the type of audit log information you want to include in the search.

b.       In the box above the User column, select the user whose audit activity you want to include in the search.

c.       In the box above the Server column, select the server you want to include in the search.

3.       Click Filter. The Platform finds all audit logs that contain the search value(s) defined and shows only that activity in this log table.

To narrow your search further:

1.       With the filter boxes still displayed, click Advanced.

2.       To select the advanced search criteria, do the following:

a.       Click Select Users to access the Available Users page for selecting users to include or exclude from the search.

b.       Click Select Categories to access the Available Categories page for selecting which categories of audit information to include or exclude from the search.

c.       Type the start and end dates and times to include in the search. You can click the calendar tool to select dates.

Note: If you do not specify a date range, or you specify an unclosed date range (for example, a start date but no end date, and vice versa),  then a pre-configured date range will be used for the search. This date range is specified by your Platform administrator, and the default date range is 7 days.

On the other hand, if you specify a date range that is too broad, an error is thrown with a suggestion to narrow the date range to improve performance.

3.       Click Filter.

Tips

o        The maximum number of rows supported for returning Platform search results for this type of table is defined in your user preferences, Items Per Page setting (Long table or Short table).

o        Use the table navigation tools to view different pages and information in the table.

o        Use image\icon_refresh.gif (Refresh link) beside the table navigation tools to refresh the page with the latest Platform results. (Browser Refresh tools do not update the table.)