View and assign assets to this remote (GAS) server

The View and assign assets to this remote server page allows you to assign specific assets to a GAS server.

By default, the Platform uses an algorithm to determine which Global Access Server (GAS) to use for a remote session with an asset. This algorithm may determine that a separately-installed Global Access Server that is located near the asset or one that is located near the user requesting the remote session is best equipped to handle the remote session. It may also determine that the internal remote access server of the Platform is best to use. This server is always listed as "Internal" in the View Global Access Server page.

To bypass this algorithm and use one specific GAS server for remote sessions with one or more assets, you can assign one or more assets to that GAS server from the page, View and assign assets to this remote server. Alternatively, you can assign one or more GAS servers to a specific asset from the page for assigning GAS servers to an asset, which is available by clicking the Assign Remote Servers button in the Remote Sessions page for an asset (accessible through the Remote Sessions module on the Asset dashboard for every asset in the Platform).

By default, the Selected Assets table is empty, which means that the Platform will use the algorithm to determine which GAS server to use. The Platform uses the algorithm each time a user requests a remote session with the asset. As long as you have not assigned these assets to any other GAS server, assigning assets to the selected server in this page means that you are disabling the algorithm and directing the Platform to always use the selected server for remote sessions with the assets specified here.

Notes: If you assign more than one GAS server to an asset, the Platform uses the same algorithm but only on the specific GAS servers assigned to the asset.

You must have Administrator privileges to view and make changes on this page. Being a member of a user group that has been assigned the "Service - Asset GAS Assignments - Manage" privilege does NOT allow you to view and make changes on this page.

Any changes you make here also appear in the page for assigning remote (GAS) servers to an asset in the Axeda Service application.

The Available Assets table provides search tools that allow you to find the assets that you want to assign to the selected GAS server. The table provides the simple search tools as well as the Advanced search tools that are available in other Axeda® Connected Product Management Applications.

What happens if a GAS server is deleted?

o If an asset assigned to the GAS server has been assigned to other GAS servers, the asset retains the remaining assignments.

o If the asset has not been assigned to any other GAS server, the default algorithm takes over when remote sessions are requested with that asset. The algorithm determines which GAS server is the closest and best equipped to handle the remote session.

Procedures from this page

From this page, you can filter the list of available assets using the simple or Advanced search criteria and then assign them to the selected Global Access Server. In addition, you can remove assets from the selected Global Access Server. To display a procedure, click the title; to hide the procedure, click the title again:

1. In the Available Assets table, click Filter to show the filter boxes if they are not already shown. (When you first open this page, all standard filter boxes are shown.)

2. To view all available assets to which you have privileges, click Filter without typing any search values. To narrow your search, do the following:

a. In the box above the Name column, type all or part of the name of the asset(s) you want to include in the search.

b. In the box above the Model column, select the model to include in the search.

c. In the box above the Location column, select the location to include in the search.

3. Click Filter.

The Platform finds all assets that contain the search value(s) defined and shows only those assets in the Available Assets table.

Once you have found the assets you want to assign to the GAS server, you can add them.

1. With the filter boxes still displayed, click Advanced to show the advanced filter boxes.

2. Select the advanced search criteria as follows:

a. In the Serial Number box, type all or part the serial number of the asset you want to find.

b. In the Asset Group list, select the asset group to which the assets you want to find belong.

c. In the System box, select the system of the asset(s) you want to find.

d. Select the Gateway Only check box to limit the search to assets running Axeda Gateway only.

e. In the Organization box, type all or part of the name of the organization associated with the asset.

f. In the Region box, type all or part of the name of the region associated with the asset.

g. In the City box, type all or part of the name of the city where the asset is located.

h. In the State box, type all or part of the name of the state where the asset is located.

3. Click Filter.

If the search returns too few or too many assets, click Clear and repeat steps 2 and 3 to search again.

Once you have found the assets you want to assign to the GAS server, you can add them.

1. Do one of the following to add assets to the GAS server:

a. In the Available Assets table, select the check box(es) for all the assets you want to add to this GAS server and click Add Checked.

b. To add all assets shown in the current page of the table, click the check box in the table header and then click Add Checked.

c. To add all assets in the Available Assets table, click Add All. If there are multiple pages in the table, all assets from all pages are added.

2. Do one of the following to remove assets from the GAS server:

a. In the Selected Assets table, select the check box(es) for all the assets you want to remove from this asset group and click Remove checked.

b. To remove all assets shown in the current page of the Selected Assets table, click the check box in the table header and then click Remove checked.

c. To remove all assets from the Selected Assets table, click Remove all. If there are multiple pages in the table, all assets from all pages are removed.

The Available Assets table shows all assets you removed.

3. If you are finished adding or removing assets for this asset group, click Save Changes below the tables.

If you want to cancel any changes made to this page without saving, click Cancel. The View Global Access Servers page appears.

Tips

o The maximum number of rows supported for returning Platform search results for this type of table is defined in your user preferences, Items Per Page setting (Long table or Short table).

o Use the table navigation tools to view different pages and information in the table.

o Use $image\icon_refresh.gif$ (Refresh link) beside the table navigation tools to refresh the page with the latest Platform results. (Browser Refresh tools do not update the table.)