Note: Contact Axeda Technical Support for more information.) In addition, you must have the appropriate privileges to view or use the Case application tools.
The Extend Target window allows you to extend the Target (Count) value for a maintenance item. As an example, a motor vehicle is scheduled for service every 2000 miles or 30 days (the Count and Time Intervals). The current odometer of the vehicle reads 6500 miles (the current value of the Counter); the current date is May 10, 2007. The vehicle is currently due for maintenance at 7000 miles (the current value of the Target Count), on May 15, 2007 (the Target Date). For whatever reasons, you want to extend the service date. To do this, you can extend the Target Count or Target Date. You could change the Target Count to 8000. Alternatively, you could extend the Target Date to June 15, 2007.
Note: Keep in mind that extending a Target is a one-time action and does NOT affect the existing values for intervals or targets (for the next service).
The Extend Target Values window displays the following information and fields:
Asset Name - the name of the asset
Counter Value - the current value of the counter for the maintenance item
Current Target value - the currently set Target value for the maintenance item
Target Value text box - a field where you can enter a new Count value for the Target
Target Date text box/Calendar utility - a field where you can set a new date for the Target
Description text box - a field where you can enter information about the change
If you displayed this help topic from the Extend Target Values window, start with Step 5 in the following procedure.
From the Maintenance home page, search for the asset whose targets you want to extend.
In the search results table, click the name of the asset to display its Maintenance Asset dashboard.
In the Table of Maintenance Items, locate the line containing the Maintenance Item for which you want to extend the Target Count or Target Date.
From the Actions column, select Extend.
In the Extend Target window, you can change the Target Value (Count), Target Date, or both:
Target Value -- Type a new value in the field.
Target Date -- Use the Calendar utility () to select a new Target Date.
Click OK to extend the Target (Count) value, Target Date, or both. Alternatively, click Cancel to close the window without saving your change.
To verify your changes, check the Audit Log below the table of maintenance items. For an Extend event, the Audit Log includes the following details:
Current date and time
Maintenance item name
Previous Counter value
Current Counter value (the one you just entered)