The Axeda Partner tools operate by accessing information from, and saving information to, the Partner directory service configured during installation. This directory service is separate from the primary Axeda Applications directory service that is used to maintain and manage Axeda Applications users and user groups. For information about how the Axeda Applications support that directory service, click this link.
Partner management tools consist of: creating or deleting partners and partner contacts, and modifying partner and partner contact properties.
For Partner directory service operations only
When a Axeda® Connected Product Management Applications user needs to add new information or modify or remove existing information stored in the Partner directory service, the user must have the administrator credentials for that directory service (username and password of an administrator authorized to make those changes). The Axeda® Platform displays a "Partner Login Authentication Required" page in which the user needs to provide the user name and password of an authenticated directory service administrator account. This requirement presents a problem for users who do not have access to those credentials.
If the credentials are provided in the Administration application, User Store Details page, the Platform will retrieve those credentials and use them when authenticating a user action that requires partner directory service login. In this case, the "Partner Login Authentication Required" page will not be shown and instead the user will be able to continue with directory service operations, such as creating a new partner or partner contact in the Partner directory service.