Support from Axeda Corporation

Before calling Axeda Technical Support about problems with Microsoft Windows and accessing Axeda® Connected Product Management Applications, refer to Troubleshooting browser display problems.

If you still have questions after searching for information in this Help and other related Axeda Platform documentation, go to http://help.axeda.com/.

 

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Copyright © 2001 - 2012. Axeda Corporation.  All rights reserved.
Portions of Axeda® protected by U.S. Pat. Nos.: 6,757,714, 7,046,134, 7,117,239, 7,149,792, 7,185,014, and 8,065,397; and EU Patent Nos.: 1,350,367, 1,305,712.

Axeda Corporation
25 Forbes Boulevard, Suite 3
Foxborough, MA 02035
USA
(508) 337-9200

Axeda® M2M Cloud Service, Axeda® Platform, and Axeda® Connected Product Management Applications (“Axeda Products”), and Questra® IDM software (“IDM Software”) are protected by contract law, copyright laws, and international treaties. Axeda Products and IDM Software are supplied under license and/or services contracts with Axeda’s customers and only users authorized under the applicable contract are permitted to access and use the Axeda Products and IDM Software. Unauthorized use and distribution may result in civil and criminal penalties.

Use, duplication, or disclosure of Axeda software by the U.S. government is subject to FAR 12.211 and 12.212 which state that Government shall acquire only the technical data and the rights in that data customarily provided to the public with a commercial item or process and commercial computer software or commercial computer software documentation shall be acquired by the Government under licenses customarily provided to the public to the extent such licenses are consistent with Federal law.

Portions of the Axeda Products include one or more open source or other third party software programs. Authorized customers can refer to the Open_Source_License_Requirements.pdf available through the Axeda Support Site for important notices and licensing information related to such programs.

The information in this manual is subject to change without notice and does not represent a commitment on the part of Axeda Corporation. This manual and the accompanying Axeda products are copyrighted by Axeda Corporation and contain proprietary and confidential information of Axeda Corporation. All rights are reserved. Any reproduction and/or distribution without the prior written consent from Axeda Corporation is strictly prohibited, except as permitted under the contract between your company and Axeda Corporation. Please refer to the contract for details.

“Axeda” is a registered trademark of Axeda Corporation. The Axeda logo, "Firewall-Friendly", "M2Me" and “Wireless Control Center” are trademarks of Axeda Corporation.  All rights reserved.  All third party brand or product names included herein are the trademarks or registered trademarks of their respective companies or organizations.

Microsoft, .Net logo, Access (database software), Active Desktop, Active Directory, Excel, the Microsoft Excel launch icon for 2007 (graphic only), the Microsoft Excel launch icon for 2010 (graphic only), Internet Explorer, the Microsoft Internet Explorer logo (graphic only), SQL Server, Terminal Services RemoteApp, Visual Basic, Visual C++, Visual C#, Visual Studio, Visual Studio logo (graphic only), Win32, Windows, the Windows logo (aka the flag logo, graphic only), Windows Server, Windows start button, Windows Start logo (design), and Windows Vista are registered trademarks of Microsoft Corporation.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. IBM and Cognos are registered trademarks of International Business Machines, Incorporated, in the United States and other countries. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Linux is a trademark of Linus Torvalds. RED HAT and JBOSS are registered trademarks of Red Hat, Inc. and its subsidiaries in the US and other countries. SuSE Linux is a trademark of SuSE, Inc. Apache Tomcat and Tomcat are trademarks of the Apache Software Foundation. CalAmp is a registered trademark of CalAmp Corporation. IntelliJ is a registered trademark of JetBrains s.r.o. VxWorks is a registered trademark of Wind River Systems, Inc. VxWorks is a registered trademark of Wind River Systems, Inc. ThreadX is a registered trademark of Express Logic, Inc. ARM is a registered trademark of ARM Limited.

08/08/12