Important: If the asset is muted, you will be not be able to start any remote sessions Once the asset is unmuted, the ability to start remote session for this asset is restored.
The Quick Launch feature is for remote desktop sessions with assets running Axeda® Desktop Server, Axeda® Access Remote (server), and Axeda® Agents. This feature allows you to start desktop sessions automatically, with or without having a viewer application installed on your computer. Refer to Quick Launch to learn how this feature works.
Note: If your organization is using Axeda® Policy Server, use of this feature is subject to the Policy Server settings defined for the asset.
1. Locate the Desktop session in the Remote Sessions table, and click Run in the Actions column. The Remote Session description window opens.
2. Type a description of why the session is being requested.
3. Click
Start Session. If the remote desktop
server for the session is not accessible (for example, it is offline),
the following message appears:
"A valid Remote Server could not be found to
process the Remote Session request. Please contact your Platform administrator."