When a new partner login session is created (through the Create Partner Login Session wizard or a Web service interface), the Platform sends an e-mail message to the e-mail address defined for the selected partner. The e-mail message contains the login code automatically generated for the partner login session, and provides a URL link to the Axeda® Platform.
The e-mail message may look similar to the following:
Please visit: https://ServiceLinkServer:1234 and use the login code: 0435440-04-09-00-CAI2WE_9UY7BAPY0 to access case number: non-specified
Where:
https://ServiceLinkServer:1234 is the URL and port of the server for this login session, and 0435440-04-09-00-CAI2WE_9UY7BAPY0 is the login code that the server created for this session.
The subject line for this partner login session e-mail is similar to "Service Link: Support Request".
When you receive an e-mail from the Platform administrator receiving this e-mail, you can select the link, and log in to the Platform using the login code contained in the e-mail. Then you use the available Applications tools to perform your tasks as needed. Depending upon how the login session was created, you may see a specific application or the Axeda® Connected Product Management Applications home page when you provide your login information.