The Download Viewer link in the Remote Sessions module of an Asset dashboard allows you to download the appropriate viewer application for the asset that you want to access using a remote desktop session. Platform administrators can configure the desktop viewer application using the Model Remote Interfaces page for the model of asset. To download the application, click the Download Viewer link next to the name of the Desktop session in the Remote Sessions module.
It is important to understand that the Download viewer link does not guarantee that the viewer is saved to a location where Quick Launch can find it again later. For details on how Quick Launch locates the viewer application, refer to Step 6 in the Quick Launch topic.
Note: The Download Viewer links in the Axeda® Access application and the Axeda® Connected Product Management Applications Home page download only aviewer.exe (Axeda Access Viewer for Windows). They do NOT download Axeda Desktop Viewer or a configured third-party viewer.
For information about the Axeda Desktop Viewer, refer to the user guide, Axeda® Desktop Viewer User's Guide. For information about the Axeda Access Viewer, refer to the user guide, Axeda® Access Viewer User's Guide.