A Contact is a person or other entity with whom a service engineer should communicate regarding an asset. When creating contacts in the Platform, you define the means by which service engineers can communicate with them (addresses, phone numbers, fax numbers, e-mail addresses).
Each asset can have multiple associated contacts. It is intended that contacts represent different relationships with an asset, for example an asset can have three contacts: an "owner", a "bill-to", and a "ship-to". A contact is defined as a "contact type" for an asset. For example, contact "Bill Smith" may be selected as the "Leasing Agent" contact type for an asset.
In addition, a single contact can have multiple relationships with the same asset. For example, one contact can have a "bill-to" and "ship-to" relationship with an asset.
For information about security for Contacts, refer to Security for Objects in Axeda® Connected Product Management Applications and for information about security for these objects when Delegated Administration is enabled, refer to Security for Objects in Delegated Administration Units.
Note: In a Platform where
Delegated Administration is enabled, the names of contacts may contain
a prefix. For details, refer to Names of Objects in DA Units.
Also note that
Delegated Admin visibility restrictions and privileges are NOT fully supported
for Contacts. See Supported
Objects for Delegated Administration for more information.